ASIC Credit (Financial Counselling Agencies) Instrument 2017/793

Administered by Department of the Treasury

Legislation au F2017L01243 Not in force Legislative Instrument

Legislation content

 

 

EXPLANATORY STATEMENT for
ASIC Credit (Financial Counselling Agencies) Instrument 2017/793

Prepared by the Australian Securities and Investments Commission

 

National Consumer Credit Protection Act 2009

 

The Australian Securities and Investments Commission (ASIC) makes ASIC Credit (Financial Counselling Agencies) Instrument 2017/793 (the New Instrument) under paragraphs 109(3)(a) and 109(3)(d) of the National Consumer Credit Protection Act 2009 (National Credit Act).

Paragraph 109(3)(a) provides that ASIC may exempt a person or class of persons from all or specified provisions to which Part 2–6 of the National Credit Act applies.

Paragraph 109(3)(d) provides that ASIC may declare that provisions to which Part 2–6 of the National Credit Act applies apply in relation to a class of person as if specified provision were omitted, modified or varied as specified in the declaration

 

  1.                                             Background

 

In 2003, ASIC provided financial counselling agencies with a conditional exemption from the requirement to hold an Australian financial services licence under the Corporations Act 2001 to enable them to provide certain types of financial product advice during a financial counselling service. The exemption was set out in [CO 03/1063]. [CO 03/1063] is being remade in a new legislative instrument ASIC Corporations (Financial Counselling Agencies) Instrument 2017/792 to continue the exemption beyond its sunset date of 1 October 2017.

In addition to providing advice, a financial counsellor may be engaging in regulated credit activities by, for example, providing credit assistance if they:

(a) suggest the consumer apply for, apply for an increase in, or remain in a particular credit contract; or

(b) assist the consumer to apply for, or apply for an increase in, a particular credit contract.

To that end, the AFS licensing exemption in [CO 03/1063] was substantially replicated in in subregulation 20(5) of the National Credit Regulations. Subregulation 20(5) exempts financial counselling agencies from the requirement to hold an Australian Credit licence (credit licence) when engaging in a credit activity as part of the financial counselling service.

Subregulation 20(5) provides particular circumstances that provide for free and independent financial counselling services to minimise the risk of consumer detriment.

Rural financial counselling service providers

There was some uncertainty as to whether subregulation 20(5) extended to rural financial counselling services. Rural financial counselling services differ from other financial counselling services in that:

 

(a) their target group is primary producers and rural small businesses; and

(b) they principally focus on the viability of small rural businesses, including assisting them to analyse their financial position, apply for government grants and liaise with creditors.

In 2011, ASIC made ASIC Class Order [CO 11/926] to resolve this uncertainty. [CO 11/926] provides that a rural financial counselling service provider does not need to hold a credit licence to provide credit assistance in the context of a rural financial counselling service.

This exemption ensures that services can continue to be provided to primary producers and rural small businesses in financial difficulty. The credit assistance must be provided in particular circumstances that provide for free and independent rural financial counselling services to minimise the risk of consumer detriment.

Financial counselling agencies

Subregulation 20(5) was amended in 2015 due to the Business Services Wage Assessment Tool (BSWAT) Payment Scheme: see ASIC Credit (Financial Counselling Agencies) Instrument 2015/992. The changes enabled government funding for financial counselling services to specific client groups while maintaining the conditions intended to ensure independent and non-conflicted services.  Allowing for a service fee that is payable by the Commonwealth or a State or Territory, and that is not dependent on the client’s decisions, is unlikely to result in financial counsellors and agencies being subject to a conflict of interest.

It is noted there have been changes in the industry since [CO 11/926] and subregulation 20(5) were made. These include Standards for agencies employing financial counsellors and National standards for membership and accreditation. These standards include continuing professional development and supervision requirements.

Under the Legislation Act 2003, instruments such as [CO 11/926] and see ASIC Credit (Financial Counselling Agencies) Instrument 2015/992 automatically cease to have effect, or ‘sunset’ after 10 years and were due to sunset on 1 April 2022 and 1 April 2026 respectively.

 

2.                                                Purpose of the instrument

 

The purpose of the New Instrument is to continue the relief given in [CO 11/926] and ASIC Credit (Financial Counselling Agencies) Instrument 2015/992, with current drafting practice and without significant changes.

In continuing the relief, rural financial counselling services providers and financial counselling associations will remain exempt from the requirement to hold a credit licence when providing credit assistance in certain circumstances.

The limited circumstances in which the exemption apply ensures clients can have a high degree of confidence that when their rural financial counsellors or financial counsellors,  provide them with credit assistance or advice, they do so free from any conflicts of interest, and with an acceptable level of skills, knowledge and professionalism.

 

3.                                                Operation of the instrument

Part 2 — Exemption

Subsection 5(1) provides that rural financial counselling service providers are exempt from the requirement to hold a credit licence to provide of credit assistance.

Subsection 5(2) set out when the exemption is available. In order for the exemption apply:

  • the credit assistance must be provided as part of the rural financial counselling service;
  • no fees or charges are payable by or on behalf of the consumer for any aspect of the rural financial counselling service;
  • no remuneration is payable to, or for the benefit of, the rural financial counselling service provider, by any person in relation to any action by or on behalf of the consumer.

In order for the exemption to apply, the relevant rural financial counselling service provider must take reasonable steps to ensure that representatives providing the credit assistance on their behalf have undertaken appropriate training to ensure they have adequate skills, knowledge and experience to satisfactorily provide the credit assistance and the broader rural financial counselling service.

Additionally, the rural financial counselling service provider and its representatives must not otherwise engage in credit activity (other than those covered by the exemption).

Part 3 Declaration

Section 6 provides that Part 2-6 of the Credit Act applies as if the National Credit Regulations were modified or varied to:

 

  • reflect the new legislative instrument to replace Class Order [CO 03/1063] in regulation 3; 

 

  • clarify the intended limitations on remuneration in regulation 20(5); and
  • facilitate Government schemes such as BSWAT in regulation 20(5).

 

 

4.                                                Consultation

 

ASIC consulted publicly on its proposal to remake the exemptions in [CO 11/926] and ASIC Credit (Financial Counselling Agencies) Instrument 2015/992 via Consultation Paper 282 Remaking ASIC class orders on financial counselling licensing relief. ASIC received 10 responses which supported the proposal.

 

Overview

The National Consumer Credit Protection Act 2009, enacted by the Australian Parliament, addresses consumer protection in credit services, including the regulation of financial counselling agencies. The Act was introduced to safeguard consumers from financial harm by ensuring that credit providers and financial counsellors adhere to certain standards and licensing requirements. ASIC Credit (Financial Counselling Agencies) Instrument 2017/793 was subsequently introduced by the Australian Securities and Investments Commission (ASIC) under the authority granted by the Act to exempt financial counselling agencies from holding a credit licence when providing credit assistance as part of financial counselling services. The policy objective of this legislative instrument is to continue providing exemptions that allow rural financial counselling service providers to offer credit assistance in specific, controlled circumstances without holding a credit licence, thereby ensuring that such services remain accessible and free from potential conflicts of interest while maintaining high professional standards.

Scope and Application

The ASIC Credit (Financial Counselling Agencies) Instrument 2017/793 applies to financial counselling agencies and rural financial counselling service providers that offer credit assistance as part of their financial counselling services, ensuring these services remain exempt from the requirement to hold an Australian Credit Licence (credit licence) under the National Consumer Credit Protection Act 2009. This exemption extends nationally, applying to all financial counselling agencies and rural financial counselling service providers in Australia, provided they meet the specified conditions. These conditions include ensuring that credit assistance is provided as part of the financial counselling service, that no fees or charges are payable by the consumer for the counselling service, and that the provider and their representatives do not engage in credit activity beyond what is covered by the exemption. The exemption is intended to allow these services to continue providing free and independent financial advice without the burden of holding a credit licence, thereby minimising the risk of consumer detriment. However, the exemption does not extend to any credit activities beyond those covered by the specified conditions, and it does not exempt the providers from other relevant regulatory requirements. The instrument also modifies the National Credit Regulations to reflect the new legislative instrument, clarifying limitations on remuneration and facilitating government funding schemes.

Key Provisions

The main operative sections of the ASIC Credit (Financial Counselling Agencies) Instrument 2017/793 are found in Part 2, which outlines the exemption for rural financial counselling service providers from holding a credit licence when providing credit assistance under certain conditions (subsection 5(1)), and in Part 3, which declares that the provisions of the National Consumer Credit Protection Act 2009 apply as if the National Credit Regulations were modified to reflect this exemption (section 6). These sections aim to continue the exemption that allows financial counselling agencies to provide credit assistance as part of their services, while ensuring that the services remain free, independent, and professional. The Act imposes specific obligations on rural financial counselling service providers to ensure that they meet the conditions for the exemption. According to subsection 5(2), for the exemption to apply, the credit assistance must be provided as part of the rural financial counselling service, and no fees or charges can be payable by or on behalf of the consumer for any aspect of the service. Additionally, no remuneration should be payable to, or for the benefit of, the service provider by any person in relation to any action by or on behalf of the consumer. The service provider must also take reasonable steps to ensure that the representatives providing the credit assistance have adequate skills, knowledge, and experience to satisfactorily provide the assistance and the broader rural financial counselling service. Furthermore, the service provider and its representatives must not engage in any other credit activities apart from those covered by the exemption. Failure to comply with the conditions set out in the Act can result in civil or criminal consequences. The exact penalties for breach are not specified in the Explanatory Statement, but generally, breaches of the National Consumer Credit Protection Act 2009 can result in substantial fines and, in some cases, imprisonment. It is essential for rural financial counselling service providers to adhere to the conditions outlined in the Act to avoid potential penalties and ensure the continued provision of free, independent, and professional credit assistance to their clients.

Legal classification tags

Area of Law
Consumer Law
Instrument
Regulation
Concepts
Definitions & Interpretation
Licensing & Registration
Regulatory Standards

Interactions

Authorises

All Versions

Sourced from the Federal Register of Legislation at 26 August 2026. For the latest information on Australian Government law please go to https://www.legislation.gov.au.