ASIC Class Order [CO 11/926]

Administered by Department of the Treasury

Legislation au F2011L02687 Not in force Legislative Instrument

Legislation content

ASIC Class Order [CO 11/926]

Credit licensing exemptions for NGOs (non-government organisations) providing credit assistance to consumers

This instrument has effect under s109(3)(a) of the National Consumer Credit Protection Act 2009.

This compilation was prepared on 17 April 2013 taking into account amendments up to [CO 13/274]. See the table at the end of this class order.

Prepared by the Australian Securities and Investments Commission.

Australian Securities and Investments Commission
National Consumer Credit Protection Act 2009 —
Paragraph 109(3)(a) – Exemption

Enabling legislation

1. The Australian Securities and Investments Commission makes this instrument under paragraph 109(3)(a) of the National Consumer Credit Protection Act 2009 (the Act).

Title  

2. This instrument is ASIC Class Order [CO 11/926].

Commencement

3. This instrument commences on the date it is registered under the Legislative Instruments Act 2003.

Note: An instrument is registered when it is recorded on the Federal Register of Legislative Instruments (FRLI) in electronic form: see Legislative Instruments Act 2003, section 4 (definition of register). The FRLI may be accessed at http://www.frli.gov.au/.

First Exemption: Rural financial counselling service providers

4. A rural financial counselling service provider is exempt from subsections 29(1) and (2) of the Act in relation to the provision of credit assistance to a person (the consumer).

Note :  Subsection 29(4) of the Act may provide a defence to a person who engages in a credit activity on behalf of a rural financial counselling service provider that is exempt from subsection 29(1) and (2) of the Act in relation to the credit activity under paragraph 109(3)(a) of the Act.

Where the first exemption applies

5. The exemption for a rural financial counselling service provider applies where all of the following are satisfied:

(a) the credit assistance is provided to the consumer as part of a rural financial counselling service;

(b) no fees or charges (however described) are payable by or on behalf of the consumer in relation to the credit assistance or any other aspect of the rural financial counselling service;

(c) no remuneration (whether by way of commission or otherwise) is payable to or for the benefit of the rural financial counselling service provider, their representatives or associates by any person in relation to any action by or on behalf of the consumer arising from either the credit assistance or any other aspect of the rural financial counselling service;

(d) the rural financial counselling service provider:

(i) does not engage in any credit activity  for which the provider would be required to hold an Australian credit licence other than the credit activity to which this instrument relates; and

(ii) takes all reasonable steps to ensure that none of its representatives engage in a credit activity for which the representative would be required to hold an Australian credit licence other than the credit activity to which this instrument relates;

(e) the rural financial counselling service provider takes all reasonable steps to ensure that each representative who provides the credit assistance on its behalf has undertaken appropriate training to ensure that they have adequate skills, knowledge and experience to satisfactorily provide the credit assistance and any other aspect of the rural financial counselling service.

Interpretation

8. In this instrument:

associate has the same meaning as in sections 10 to 17 of the Corporations Act 2001. 

rural financial counselling service means a financial counselling service for primary producers and rural small businesses in financial difficulty.

rural financial counselling service provider means:

(a) a body that is funded in whole or in part by the Commonwealth through the Department of Agriculture, Fisheries and Forestry to provide a rural financial counselling service;

(b) the Rural Financial Counselling Service of Queensland that is funded in whole or in part by the State of Queensland through the Department of Employment, Economic Development and Innovation to provide a rural financial counselling service.

 

Notes to ASIC Class Order [CO 11/926]

Note 1

ASIC Class Order [CO 11/926] (in force under s109(3)(a) of the National Consumer Credit Protection Act 2009) as shown in this compilation comprises that Class Order amended as indicated in the tables below.

Table of Instruments

Instrument number

Date of FRLI registration

Date of commencement

Application, saving or transitional provisions

[CO 11/926]

15/12/2011 (see F2011L02687)

15/12/2011

 

[CO 13/274]

17/4/2013 (see F2013L00664)

17/4/2013

-

Table of Amendments

ad. = added or inserted     am. = amended     rep. = repealed     rs. = repealed and substituted

Provision affected

How affected

Para 6...........

rep. [CO 13/274]

Para 7...........

rep. [CO 13/274]

Para 8...........

am. [CO 13/274]

 

 

Overview

ASIC Class Order [CO 11/926], enacted in 2011, provides exemptions from certain credit licensing requirements under the National Consumer Credit Protection Act 2009 for non-government organisations (NGOs) that offer credit assistance to consumers. The objective of this class order is to facilitate the provision of financial assistance to consumers, particularly in rural areas, by reducing regulatory burdens on NGOs that provide such services. This legislative instrument was prepared by the Australian Securities and Investments Commission (ASIC) and came into effect on 15 December 2011, as registered under the Legislative Instruments Act 2003. The class order specifies exemptions for rural financial counselling service providers, which must meet certain conditions, such as providing services as part of a rural financial counselling service, not charging consumers, and ensuring that representatives have adequate skills and knowledge. This exemption aims to support NGOs in delivering credit assistance without the need for an Australian credit licence, thereby enabling them to focus on providing necessary financial support to consumers in rural areas.

Scope and Application

ASIC Class Order [CO 11/926], enacted under section 109(3)(a) of the National Consumer Credit Protection Act 2009, provides specific exemptions for non-government organisations (NGOs) involved in rural financial counselling. This exemption applies to entities that offer credit assistance to consumers as part of their rural financial counselling services, provided they meet certain conditions. These conditions include ensuring that no fees or charges are imposed on the consumer for the credit assistance or any other aspect of the service, and that no remuneration is received by the service provider or their associates from any person in relation to actions taken on behalf of the consumer. Additionally, the rural financial counselling service provider must not engage in credit activities requiring an Australian credit licence, except for the specific activities covered by this exemption. The provider must also ensure that all representatives who provide credit assistance have undergone appropriate training to possess adequate skills, knowledge, and experience. The exemption extends nationally and applies to entities funded by the Commonwealth or the State of Queensland to provide rural financial counselling services. This legislative instrument is subject to amendments, as indicated by the subsequent class order [CO 13/274], which was registered and commenced on 17 April 2013.

Key Provisions

The ASIC Class Order [CO 11/926], which came into effect under section 109(3)(a) of the National Consumer Credit Protection Act 2009, provides certain credit licensing exemptions for NGOs that provide credit assistance to consumers. Specifically, subsection 29(1) and (2) of the Act do not apply to rural financial counselling service providers if certain conditions are met. These conditions include that the credit assistance is provided as part of a rural financial counselling service, no fees or charges are payable by the consumer, no remuneration is payable to the provider or their associates, and that the provider does not engage in any credit activity requiring an Australian credit licence apart from the activity in question. The provider must also ensure that their representatives are appropriately trained to provide the credit assistance and any other aspects of the service. Under this Act, rural financial counselling service providers have specific obligations to comply with in order to maintain their exemption from credit licensing requirements. These obligations include ensuring that no fees or charges are payable by consumers, that no remuneration is payable to the provider or their associates, and that they do not engage in any credit activities requiring an Australian credit licence apart from the activity in question. Additionally, the provider must ensure that each representative providing credit assistance has undertaken appropriate training to ensure they have adequate skills, knowledge, and experience. Failure to comply with the conditions outlined in the ASIC Class Order [CO 11/926] may result in civil or criminal consequences, depending on the nature and severity of the breach. The maximum penalties for contraventions of the National Consumer Credit Protection Act 2009 can be substantial, including fines and imprisonment for individuals, and fines for bodies corporate. The specific penalties for breach of the Act will depend on the circumstances of each case and will be determined by a court or tribunal. It is important for rural financial counselling service providers to ensure they are fully aware of their obligations under the Act and to take all necessary steps to comply with the conditions outlined in the ASIC Class Order [CO 11/926] to avoid any potential penalties or consequences.

Legal classification tags

Area of Law
Consumer Law
Instrument
Legislative Instrument
Concepts
Definitions & Interpretation
Exemptions & Exclusions
Licensing & Registration

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Sourced from the Federal Register of Legislation at 26 August 2026. For the latest information on Australian Government law please go to https://www.legislation.gov.au.