MS. D Applicant AND: ICON DISTRIBUTION INVESTMENTS LTD (ABN 80373025224) AND JEMENA NETWORKS (ACT) PTY LTD (ABN 24 008 552 663) TRADING AS ACTEWAGL DISTRIBUTION (ABN 76670568688) Respondent

The matter involves an application by the consumer, Ms. D, to the Australian Energy Regulator Tribunal for relief in relation to her solar power system. The respondents are Icon Distribution Investments Ltd and Jemena Networks (ACT) Pty Ltd trading as ActewAGL Distribution. The dispute centres around issues with the functionality of Ms. D's solar system inverter and the subsequent disconnection of the system by the respondents.

The Tribunal was required to determine whether the disconnection of Ms. D's solar system by the respondents was justified, and whether Ms. D's privacy should be protected by not publishing her personal information. A central legal issue was whether the respondents were entitled to disconnect the system without Ms. D having her inverter tested, and whether Ms. D had complied with the requirements set by the respondents for testing and certification of the system.

The Tribunal found that the respondents were entitled to disconnect the system if Ms. D had not had her inverter tested by a specified date. The Tribunal emphasised that the respondents had provided clear instructions and deadlines for Ms. D to comply with, and that the disconnection was a necessary step to protect the safety and integrity of the electricity network. The Tribunal also concluded that publishing Ms. D's personal information would not serve any public interest and could result in harm to her, and therefore her name and address should not be published. The complaint application was dismissed, and the Tribunal authorised the respondents to disconnect the solar system if Ms. D did not have her inverter tested by the specified date.