Hagger v Apollo Window Blinds Pty Ltd Trading as Apollo Blinds Act

In the case of Hagger v Apollo Window Blinds Pty Ltd, the applicant, Mr. Hagger, sought relief against the respondent, Apollo Window Blinds Pty Ltd, trading as Apollo Blinds, over a dispute regarding the quality and suitability of blinds supplied to Mr. Hagger. The matter was heard in the Australian Consumer Law Tribunal.

The central legal issues before the Tribunal were whether the blinds supplied by Apollo Window Blinds Pty Ltd were of acceptable quality, fit for purpose, and as described, as required under Australian Consumer Law. Additionally, the Tribunal had to determine whether Mr. Hagger was entitled to a refund and if any other remedies were appropriate.

The Tribunal found that the blinds were not of acceptable quality, were not fit for purpose, and were not as described. The Tribunal considered evidence from experts and found that the blinds did not meet the standards expected by a reasonable consumer. Consequently, the Tribunal ordered that the respondent must refund the purchase price of the blinds, along with the cost of the company search and lodgement fee, within 28 days of the order. The Tribunal also determined that the property in the blinds would revert to the respondent upon payment of the refund, to be collected at the respondent's cost. Furthermore, the respondent was ordered to pay the costs of the expert's report.