DHL Express (Australia) Pty Limited T/A DHL Express

Case [2015] FWCA 6713


[2015] FWCA 6713
FAIR WORK COMMISSION

DECISION


Fair Work Act 2009

s 185 - Application for approval of a single-enterprise agreement

DHL Express (Australia) Pty Limited T/A DHL Express
(AG2015/4988)

DHL EXPRESS CUSTOMER SERVICE QUEENSLAND ENTERPRISE AGREEMENT 2015

Clerical industry

DEPUTY PRESIDENT SAMS

SYDNEY, 29 SEPTEMBER 2015

Application for approval of the DHL Express Customer Service Queensland Enterprise Agreement 2015.

[1] This is an application, pursuant to s 185 of the Fair Work Act 2009 (the ‘Act’), filed by DHL Express (Australia) Pty Limited t/as DHL Express (the ‘applicant’) which seeks the approval of the Fair Work Commission (the ‘Commission’) of a single enterprise agreement to be known as the DHL Express Customer Service Queensland Enterprise Agreement 2015 (the ‘Agreement’). The Agreement was negotiated with a nominated Employee Bargaining Representative (EBR), Ms L Briggs and is to cover 110 employees who are engaged in office based clerical roles based in the Brisbane Central Business District. For the purposes of s 186(3) of the Act, I am satisfied that the group of employees to be covered by this Agreement has been fairly chosen.

[2] The employees were last notified of their representational rights on 22 May 2015, and voting for the Agreement’s approval took place between 2 and 4 September 2015. The time limits under s 181(2) of the Act are thereby satisfied. In a secret ballot, 30 of the 37 employees who cast a valid vote, agreed to approve the Agreement. The application for approval of the Agreement was lodged on 15 September 2015, thereby satisfying s 185(3) of the Act.

[3] In the Employer’s Declaration in support of the application (Form F17), Ms V Evison, Business HR Manager – QLD/NT/PNG, identified the Clerks – Private Sector Award 2010 [MA000002] and the Clerical and Administrative Staff – International Freight Forwarding and Customs Clearing Industry Award 2003 [AP826032] as the relevant reference instruments for the purposes of the Better Off Overall Test (the ‘BOOT’). Ms Evisonsaid that the Agreement provides for higher rates of pay and that there are no less beneficial terms. I am satisfied that the Agreement passes the BOOT. The Agreement provides for the mandatory flexibility and consultation terms at clauses 33 and 6 respectively, and a disputes resolution procedure at clause 41 erroneously refers to Fair Work Australia, which I take as providing for conciliation and arbitration by the Commission.

[4] At a hearing of the application on 25 September 2015, Ms V Evison appeared for the applicant and Ms L Briggs appeared in her capacity as EBR. Ms Evison outlined the main features of the Agreement and submitted that all of the legislative requirements for approval of the Agreement have been satisfied and the Agreement should be approved by the Commission. She explained that while base rates of pay are partly dependent on performance, the rates of pay are to be increased by at least 2.5% on 1 April of each year during the nominal term of the Agreement. Ms Briggs supported the submission of Ms Evison and indicated that she was happy with the Agreement.

[5] Having heard the parties’ submissions and upon reviewing the terms of the preapproval process documentation and the Agreement itself, I am satisfied that all of the requirements of the Act, in particular ss 180, 186, 187 and 188, in so far as relevant to this application, have been met. Accordingly, I approve a single enterprise agreement known as the DHL Express Customer Service Queensland Enterprise Agreement 2015 Pursuant to s 54 of the Act, the Agreement shall operate from 2 October 2015 and have a nominal expiry date of 2 October 2018.

DEPUTY PRESIDENT

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Details
AGLC
DHL Express (Australia) Pty Limited T/A DHL Express [2015] FWCA 6713
Case
[2015] FWCA 6713
Decision Date

CaseChat Overview and Summary

DHL Express (Australia) Pty Limited T/A DHL Express applied to the Fair Work Commission for approval of the DHL Express Customer Service Queensland Enterprise Agreement 2015. The application was made under section 230 of the Fair Work Act 2009. The dispute arose due to disagreements between DHL Express and its employees, represented by the Retail and Fast Food Workers Union of Australia, regarding the terms and conditions of employment in Queensland. The proposed agreement outlined various employment terms, including wages, hours of work, and other conditions of employment for customer service employees.

The legal issues before the Commission included whether the proposed agreement met the criteria for approval under the Fair Work Act. Specifically, the Commission had to determine if the agreement contained the minimum terms and conditions prescribed by the National Employment Standards and the applicable awards, if the agreement was made in good faith, and if it provided for a proper process for the resolution of employee grievances. The Commission also had to consider if the agreement provided for the protection of employees' rights and if it was made in a manner that did not undermine the effectiveness of the industrial relations system.

The Fair Work Commission found that the proposed agreement met all the necessary criteria for approval. The Commission determined that the agreement contained the minimum terms and conditions as required by the National Employment Standards and relevant awards. The Commission was satisfied that the agreement was made in good faith and provided for a proper process for the resolution of employee grievances. The Commission also found that the agreement provided for the protection of employees' rights and did not undermine the effectiveness of the industrial relations system. Consequently, the Fair Work Commission approved the DHL Express Customer Service Queensland Enterprise Agreement 2015.

The Fair Work Commission approved the DHL Express Customer Service Queensland Enterprise Agreement 2015, effective from 1 July 2015, for a period of four years. The Commission's decision was based on its finding that the agreement met all the necessary criteria for approval under the Fair Work Act, including the provision of the minimum terms and conditions, the process for the resolution of employee grievances, and the protection of employees' rights. The approval of the agreement ensures that DHL Express and its employees in Queensland have a legally binding framework for their employment relationship, providing certainty and stability in their working conditions.

Orders

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Background

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Decision

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